Milwaukee Warranty

WARRANTY & REGISTRATION


At Milwaukee we take great pride in the products and services we offer our professional customers. Milwaukee are therefore pleased to offer a warranty extension to 3 years

M28 rechargeable battery packs, battery chargers and accessories are not included in the warranty extension.

 

Your statuary rights are not affected.

Please click here to see our warranty conditions.

 

The additional 2 years warranty is available at no cost if you register your new Milwaukee power tool within 30 days of the purchase date. 

 

Please click here to register your Milwaukee tool



Please see below the Milwaukee Return Guidelines

 

If the product is faulty WITHIN 7 days of purchase it can be Returned for Full Credit or Replacement – The faulty unit must be returned to the Retailer / Wholesaler / Distributor, TTI Returns DO NOT deal with End Users – Business to Business Only.

If the product is faulty OVER 7 days of purchase it must go via the Repair procedure, if unable to repair a replacement will be sent.  This can be requested by the Retailer / Wholesaler / Distributor or End user.

 

Milwaukee Products Faulty within 7 days of Purchase Receipt - Request a Return to MRS Ltd., with your Invoice number, Mobile Number and an address to collect from - mailto: martin@mrsltd.co.uk

 

Milwaukee Products Faulty over 7 days of Purchase OR if you require a Repair - UK.Service.Group@TTI-EMEA.com


Faulty Batteries / Chargers – Replace only = UK.Service.Group@TTI-EMEA.com

 


The following information must be supplied with all Return Requests.


Contact Name and Contact Number

Email Address

Full part number / description of products to be returned

Serial Number

Reason for return / Description of Fault

Proof of purchase (End User Invoice)

Pallet / carton qty

Date ready for collection

 

Cordless Tools:

When returning a battery powered tool, ensure all batteries, chargers and accessories are included. Also ensure the metal contacts on the batteries are covered. Where possible use the original packaging to prevent any transit damage. Batteries are to be placed in a bag before packaging product.

 

AC Power Tools:

When returning an AC power tool, ensure all accessories are included before shipping. Where possible use the original packaging to prevent any transit damage.

 



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